Store Policies
Privacy Policy
Compliance with the applicable legal provisions on the protection of personal data is a matter of course for us. In this privacy policy, you will learn how your data is collected and protected and what options you have to obtain information about the personal data stored by us. Personal data is information that can be used to find out your identity. This includes information such as name, address, postal address, telephone number, etc. Any information that cannot be directly associated with the actual identity of web users is not included. We may ask users of our website for company name, surname, first name and other personal information when they use a personalized or interactive service. We use this personal information in the case of inquiries only within the company itself. The data will not be passed on to third parties unless this is necessary to fulfil the contract. We appreciate the trust you place in us and take the utmost care to protect your personal information.
Return & Exchange Policy
ELECMATIC will accept the return or exchange of items that are from our green energy solutions only and not including prefabricated house or other services provided by our company.
The items that can be exchanged should be in new condition; unaltered and free of damage caused by neglect or miss-use of product.
If the seal was opened by anyone other than ELECMATIC the item will not be accepted and ELECMATIC will not be held responsible for any damages.
Items cannot be returned or exchanged after 3 days of the date on the receipt of the original order.
Items must be returned in their original packagings; such as casings and boxes.